Shipping policy
Shipping Policy
Thal Solution
Last Updated: 01 March 2026
Thank you for shopping with Thal Solution. Below you will find important information about our shipping process.
1. Order Processing Time
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Orders are processed within 1–3 business days (Monday–Friday).
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Orders are not processed or shipped on weekends or public holidays.
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You will receive a confirmation email once your order has been successfully placed.
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Once shipped, you will receive a tracking number.
If we experience a high volume of orders, processing times may be slightly delayed.
2. Shipping Time
Estimated delivery time depends on your location:
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United States: 5–10 business days
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International Orders: 7–15 business days
Please note that these are estimated delivery times and are not guaranteed.
3. Shipping Costs
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Shipping costs are calculated at checkout unless otherwise stated.
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Free shipping promotions (if applicable) will be clearly displayed on the website.
All prices and payments are processed in United States Dollars (USD).
4. Tracking Information
Once your order has been shipped, you will receive an email with tracking details.
Please allow 24–48 hours for tracking information to update.
5. Customs, Duties & Taxes
For international orders:
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Customers are responsible for any customs fees, import duties, or taxes required by their country.
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Thal Solution is not responsible for delays caused by customs processing.
6. Incorrect Address
Please ensure your shipping address is correct at checkout.
If you provide an incorrect or incomplete address:
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We are not responsible for lost packages.
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Additional shipping fees may apply for re-shipment.
7. Lost or Delayed Packages
If your package is significantly delayed or appears lost:
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Include your order number for faster assistance.
We will work with the shipping carrier to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about shipping, please contact us:
🕒 Response Time: 24–48 business hours.